SWOT Hospitality is seeking to recruit for Nikki Beach Porto Heli Resort & Spa
Guest Relations Agent
Efficiently, courteously, and expediently welcome, handle check in, check out, and issues for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard required. Efficiently and courteously provide cashiering related service, along with concierge type services if requested. Efficiently and courteously provide information and always maintain excellent relations.
This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.
The hotel values a LOU attitude, where an employee is encouraged to Lead, take Ownership, and deal with situations of all kinds with a sense of Urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers and managers. The hotel believes in a culture where team members help each other, and work together in an environment where the most important task is providing exceptional service to guests, at all times.
Education And Experience
Sens your CV at [email protected]