Kundensupport auf Deutsch -Remote in Griechenland

Θεσσαλονίκη, Tessalônica, Grécia
0 Έληξε πριν 5 μήνες
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Job description

Our client is one of the fastest growing companies in Europe. They help Tech firms with their customer service effort. This is a great opportunity if you are looking for a new challenge (work from home opportunity anywhere in Greece)

This project if for Pandora (jewelry company)

As a Customer Support you will:

  • Support of all customers requests in German by multiple communication channels (email, chat and phone)
  • Maintain solid customer relationships by handling their inquiries and concerns (i.e., order upselling, troubleshooting, fraud order and returns)
  • Be knowledgeable about given promotions and inform customers about new offers
  • Answers questions like: Where is my order? / How can I can a refund? / What are your shipping options and delivery times? / How should I care for my jewelry?

What do you need:

  • Fluency in German (C2 – native)
  • Communicative English (min. B1)
  • Ability to communicate clearly and effectively

What we offer:

  • Starting date: 19/04
  • Competitive monthly salary: 1200€ gross + 2 additional salaries per year (In total approx.1200-1300€ per month)
  • Training completion: 100€
  • Bonus after 6 months: 300€
  • Full time, fixed-term Greek employment contract in accordance with Greek labor law
  • Holidays (weekends) are paid higher (according to the Greek law)
  • All necessary work equipment (telephone, computer etc.) is provided by the employer
  • Public + private health insurance coverage
  • Fully remote work system – you can be anywhere in Greece
  • NOT require previous experience, training is provided at the beginning of the work (paid by employer)

Note: We require EU citizenship or full rights to work in Greece


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